Our Privacy Policy
This Privacy Policy outlines the way in which the AGBI uses and discloses personal data that is provided to us. We collect information about individuals who may benefit from our financial support, our applicants, our donors, our staff and trustees.
The AGBI recognises that your privacy is very important, so it is equally as important to us that you are confident with the way we handle your personal information.
The AGBI is registered with the Information Commissioners Office (ICO) as a data controller and our registration number is ZA353188.
This Privacy Policy may change from time to time in-line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the Change Log below:
Date: 25 May 2018
Change: Privacy Policy Instigated
Personal Data
Personal data includes any data that relates to a living individual who can be identified from that data. This may include an individual’s name, address, telephone numbers and/or email address, bank details, other financial, health and background information.
This may come from potential or actual beneficiaries, employees, supporters, volunteers, trustees and donors.
How we collect personal data
The AGBI receives and stores personal information supplied to us in writing, via email, via the telephone, in person or online when applying, enquiring, or registering for help, employment, trusteeship, volunteering opportunities or when attending events or donating money to the AGBI.
We may also receive personal information from third parties, for example, a welfare officer, charity, agency or organisation who refers applicants to our service.
Purpose of using personal data
The AGBI principally collects personal information to provide you with the services, products or information you have requested. Where we use your information, it may be because you have consented to us doing so. Some examples can be found below:
- You have given your consent to use the information for a specified purpose (including grant administration)
- For internal administration, analyses, impact measurement and service reviews
- We have a legal obligation to use your information, for example to claim Gift Aid
- We are using your information in pursuit of a legitimate interest, for example:
to collect money that is owed to us and to manage our relationship with members, supporters, volunteers and donors, for example to invite people to events
Disclosure of Information
Your data is treated as strictly confidential and is only disclosed to parties who have a need to access it, to fulfil the charity’s objectives.
The AGBI may disclose personal data to other employees including the AGBI Trustees. We do not permit these parties to use such information for any other purposes than to perform the service instructed by us.
We may also need to disclose your information if required to do so by law. For example, we are legally required to provide your data to HMRC if you have agreed to us claiming Gift Aid on your behalf.
Consent
By providing us with your personal data you consent to the collection and use of any information you provide in accordance with the above purposes. Where we offer you services either directly or through a third-party supplier, we will ask you for permission to use and/or share your information before we proceed.
You can withdraw your consent at any time. Please contact us if you want to do so.
How long we keep your personal information
When the personal data is no longer needed it will be destroyed or permanently rendered anonymous. Examples might be that application process has been completed, volunteering, employment or trusteeship terminates. As a general rule, we will hold your information for a period of up to seven years from the end of your relationship with the charity in accordance with our data retention policy. Please see our full Data Protection Policy for details.
Storage and security of personal data
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.
Individuals have the right to request access to and rectification or deletion of their personal data or restrict processing at any point from when personal data is provided to us.
The AGBI will comply with all legal obligations including GDPR when we hold your data. If you have any reason why we should amend, delete or restrict use of your data, please contact us to discuss your concern.
What we do if you choose to tell us about your experience of our grant service
Where grant recipients have provided information about their experience of applying for a grant, by whatever means, we will explain what the information will be used for and whether it will be held anonymously or not/ or it will always be used anonymously unless you agree otherwise. For example, to write case studies which can be used in our communications, fundraising materials and internal communications, to help us raise awareness of our mission.
We would never use your story without obtaining your consent first, we would always contact you to discuss the use of your story in further detail each time.
Contact us
If you have any questions or comments about our privacy practices or this Privacy Statement
- If you want to make use of any of the above rights, or other rights that you may have in relation to your personal data
- If you wish to view our full Data Protection Policy
- If you have other questions or requests
Please contact us at admin@agbi.org.uk or 020 7734 1193